1. Introduction

Survey by AI ("we," "us," "our," or the "Company"), owned by MartinHouseAI.com, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

Personal Information

When you create an account or use our Service, we collect:

• Your full name
• Email address
• Password (encrypted)
• Payment information (processed securely through third-party providers)
• Account creation date and subscription information

Survey Data

We collect the survey questions and responses you create and collect through our Service. This data is stored to enable you to access your surveys and analyze results.

Usage Information

We may automatically collect information about your interactions with our Service, including IP addresses, browser type, pages visited, and time spent on pages. This helps us improve our Service and detect security issues.

3. How We Use Your Information

We use the information we collect for:

• Creating and managing your account
• Processing payments and managing subscriptions
• Providing customer support
• Improving and optimizing our Service
• Communicating with you about your account or Service updates
• Detecting and preventing fraud or security issues
• Complying with legal obligations

4. What We Do NOT Do

• We do not sell your personal information to third parties under any circumstances
• We do not share your personal information with marketers, data brokers, or advertisers
• We do not use your email for unsolicited marketing or spam
• We do not track you across other websites or services
• We do not rent or lease your personal data
• We do not share survey responses with third parties without your explicit consent

5. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. You can request deletion of your account and associated data at any time by contacting us. We will process your request within 30 days, subject to any legal obligations to retain the data.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include:

• SSL/TLS encryption for data in transit
• Encrypted password storage
• Secure payment processing through third-party providers
• Regular security audits and updates
• Limited access to personal data by authorized personnel only

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

7. Cookies and Tracking Technologies

Our Service may use cookies and similar tracking technologies to enhance your experience. These are used for:

• Remembering your login information
• Analyzing Service usage
• Personalizing content

You can control cookie settings through your browser preferences. However, disabling cookies may affect certain Service functionality.

8. Third-Party Services

We use the following third-party services, which have their own privacy policies:

• Payment Processors: PayPal and other secure payment gateways
• Hosting Providers: For storing and serving our Service

We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

9. Your Rights and Choices

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your account and data
• Opt-out of marketing communications
• Request information about what data we hold about you

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

10. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will delete such information immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the Service following the posting of changes means you accept the updated Privacy Policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• Website: MartinHouseAI.com
• Email: privacy@martinhouseai.com
• Response Time: We will respond to privacy inquiries within 10 business days

13. Data Protection Rights (GDPR and CCPA)

If you are located in the European Union, you have rights under the General Data Protection Regulation (GDPR). If you are located in California, you have rights under the California Consumer Privacy Act (CCPA). These include rights to access, delete, and opt-out of data sales (though we do not sell your data). For more information about exercising these rights, please contact us.